From kazia.tukalski at itt.com Mon Feb 26 14:31:00 2007 From: kazia.tukalski at itt.com (Tukalski, Kazia - ACD) Date: Mon, 26 Feb 2007 17:31:00 -0500 Subject: [IGSMAIL-5561]: End of Life for TurboRogue and Benchmark Product Famiies Message-ID: <77E700AE7021314DB6CDF6D6E8F66132043D4741@ACDFWMAIL1.acd.de.ittind.com> ****************************************************************************** IGS Electronic Mail 26 Feb 14:31:03 PST 2007 Message Number 5561 ****************************************************************************** Author: Kazia Tukalski Dear Members of the IGS Community, In August 2004 the former Allen Osborne Associates, Inc. (AOA) became part of the ITT Corporation (ITT). During this time, we have continued to manufacture and support the existing AOA products. We appreciate that the IGS community has been a loyal user of these geodetic-quality products, and we would like to take this opportunity to thank you for your patronage. In 2006 the European Community began implementing the "Restrictions on the use of Hazardous Material" (RoHS) directive. While we intend to transition some of our products to the lead-free format, a number of older products are being discontinued due to low volume and the prohibitive cost of redesign. To ensure ITT can support our customers effectively, we will be discontinuing products reaching the end of their lifecycle. The End-of-Life (EOL) for a product is a process whereby the availability of technical support, replacement parts, software, and firmware is phased out for products being discontinued. The EOL process begins when the product is removed from the ITT price list and is no longer available for purchase. Upon the onset of EOL, ITT will support the final firmware release and continue to offer repair services for products under warranty as long as replacement parts are available. The End-of-Support (EOS) date is estimated based on current inventory and availability of parts, and is subject to change depending on level of repair activity. All previously published support information regarding an EOS product will continue to be available through various automated support services, including our internet site, http://www.acd.itt.com/gps.htm (currently under reconstruction). All service agreements will be honored through the term of the contract, but no extended service agreements will be available on products that have entered the EOL period. The (EOL start) dates in the table below specify the last date that ITT will accept orders for the product. Please note, all orders received for products on or after the EOL start date will be subject to prior sale and availability. Products no longer available for sale are indicated below together with their EOL and EOS status and their suggested replacement product(s). Product Name / Part Number / In Stock / EOL Start / EOS Status / Replacement SNR-8000 / 7490540 / No / EOL / EOS / N/A SNR-8100 / 7490430 / No / EOL / EOS / N/A ICS-4000Z / 4250250 / No / EOL / EOS / N/A SNR-12 RM / 7490760 / No / EOL / EOS / N/A Benchmark Field-Unit / 7490930 / Yes / March 2007 / June 2007 / TBA Benchmark RM / 7490900 / Yes / March 2007 / June 2007 / TBA For example, the end of March 2007 is the latest date for any EOL buy for the Benchmark product line. All other products have already reached their EOL and EOS milestones. However, since the "AOA choke-ring antenna" is still the best calibrated and most-widely used GPS antenna in geodetic networks, we will continue to build, sell and support this product. If you are interested to make an EOL purchase, please contact Kazia Tukalski at Tel.: 805-262-3102 or e-mail: Kazia.tukalski at itt.com. Please do not hesitate to contact us if you have questions or need any additional information. Sincerely, Kazia Tukalski Contracts Manager ************************************ This e-mail and any files transmitted with it are proprietary and intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error please notify the sender. Please note that any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of ITT, Inc. The recipient should check this e-mail and any attachments for the presence of viruses. ITT accepts no liability for any damage caused by any virus transmitted by this e-mail. ************************************